Support

Stuck, found a bug, or wish text2Ear did something it doesn't? Email john@rfrmd.com — a person reads it.

Quick answers

The neural voice stopped working with no signal. Open Settings → Voice and tap Download for offline use once, on Wi-Fi. After that it works with no connection at all.
Where are my books? The Library holds copies you chose to keep — in your iCloud when signed in (look in Files → iCloud Drive → text2Ear), otherwise on the device. The line at the bottom of the Library says which.
Reading sounds choppy on a book full of unusual words. Settings → Reading → Read ahead → Deep. The buffer absorbs slow sentences.
A word reads oddly (an abbreviation, a number, a symbol) — email the exact sentence; these are usually quick fixes.
Better Apple voices: download them in System Settings → Accessibility → Spoken Content → Manage Voices, then pick them in text2Ear's Settings → Voice.

When you write, it helps to include

Your device (Mac / iPhone / iPad), the app version + build from the welcome screen or About (e.g. “0.2.0 (23)”), and — if it's about a specific book — the file type (EPUB / PDF / Markdown).